Ceramic is made from an organic material and occasionally some irregularities do surface during the firing process which can result in a crack, chip or irregularity in the glaze.
We will offer a refund or voucher for any ceramic damaged or found faulty during firing. We don’t however offer refunds for irregularities in glazing.
There may be minor colour variations on pieces according to how they have been painted. Minor imperfections are a result of the hand-painted nature of the pottery, and the natural state of the clay.
We hold no responsibility for items once collected. All pottery is fragile and may chip or break if misused. It is advised not to place pottery items in a microwave or dishwasher, and to hand wash only.
A studio fee of will be charged per painter, per day. This is irrespective of the number of items painted or the type of item. The studio fee coves the cost of the paints, glaze and firing of your ceramic. Ceramics are individually priced, starting from for 10cm tiles and for small figurines, and larger items from .
Any breakages will be charged at the full shelf price.
Our cancellation policy for booking fees paid are non refundable Three (3) days prior to the booking time and date made.
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